How can we help?

Open Groups and tap +. Enter a name, pick a type and currency, and optionally a budget (Pro). Then add members from your friends.

Open a group and tap Add Expense, or use the + button on the Dashboard or Groups screen. Enter the title and amount, and choose how to split it.

Open Friends and tap +. Search by name or email; if the person has no account yet, send an invitation by email. It carries your referral link.

Equal, exact amounts, percentages and shares. Each expense can use a different method.

Yes. Open the expense and tap Edit to change the amount, title, category, split or participants.

Yes, attach a photo when creating or editing an expense. With Pro, scanning the receipt fills in the merchant, total, date and category. Without Pro, the apps scan with a scan pack (50 scans for €0.99) or one scan per short ad you choose to watch.

Yes. From a group's menu, export its expenses to Excel (.xlsx) with category and payer drop-downs, edit the file, and import it back. CSV files in the same columns also work. Exporting is part of Pro; Free and Ad-free accounts can export once, and the import template is always free.

Create a settlement plan from the group. It lists the fewest payments that balance everyone. Accept it, then record payments one at a time or all at once.

Yes, with Pro. The plan’s PDF stays available for two weeks from the group screen.

Settled expenses are archived and stay visible in the group history; new expenses start fresh balances.

No. You pay each other the way you normally do, for example with your banking app, and record the payment in MySharedXP. It never asks for access to a bank account or card.

Unlimited groups, up to 50 members each, Spending insights, Recurring expenses, Receipt scanning (OCR) with category suggestion, Budget tracking, Advanced export (CSV/Excel), Custom group themes, Priority support.

Free is free forever. Ad-free is €2.99 per year. Pro is €1.99 per month or €11.99 per year.

There is no limit on expenses. A free account can own up to 20 active groups with up to 20 members each; Ad-free allows 30 groups, and Pro unlimited groups with up to 50 members.

Subscriptions renew automatically. Plan changes and cancellations take effect at the end of the paid period: in the App Store or Google Play for app purchases, or under Settings › Subscription › Manage subscription on the web.

Anyone aged 16 or over (18 or over in India) can create a free account. Everyone who adds expenses to a group needs their own account.

Yes, in Settings. Each group can also have its own currency.

Yes. Data is encrypted in transit and at rest, groups are visible only to their members, and your data is never sold.

Yes. Settings › Export my data gives you a JSON file with everything you entered, at any time and for free; for a complete copy of all data we hold, email privacy@tnvnextgendigital.com.

Settings › Delete account removes your personal data permanently. Shared expenses stay intact for the other members under an anonymised placeholder.

Settings › Notifications lets you choose which notifications you receive and set quiet hours.

Everyone sees notifications in the app; push notifications on your phone come with the paid plans. If you expect them, check that notifications are on in the app settings and in your device or browser settings for MySharedXP.

Refresh the group. If it persists, check each expense’s split amounts and participants.

Check your connection and reopen the app. If it continues, sign out and back in.

Yes, in the Android app (and the iPhone app once it is out): add expenses and open your groups without a connection. The app sends what you added as soon as you are back online, so balances stay in sync for everyone. The web app needs a connection.

Settings › Change password needs your current password. If you forgot it, use 'Forgot password' on the sign-in screen.